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Terms & Conditions – Oxfordshire Record Society

Registered charity No. 209808

These Terms & Conditions apply to publications sold and dispatched by the Society only. Society publications sold via Boydell & Brewer are subject to that company’s Terms & Conditions.

Pricing

We will make reasonable efforts to present accurate information, but we cannot guarantee the price or our ability to supply any particular book. Prices are subject to change without notice.

Customs charges

If you are ordering goods for delivery outside Britain, please note that your consignment may be subject to import duties and taxes, which are levied once the goods reach the country/region of the destination. Any such charges levied in relation to Customs clearance must be borne by you. It is accepted by you that the Oxfordshire Record Society/oxrecsoc.org has no control over additional charges in relation to Customs clearance. The Oxfordshire Record Society/oxrecsoc.org recommends that you check with your local customs officials or post office for more information regarding importation taxes/duties that may be applicable to your online order.

Contract

When you place an order to purchase a product from the Oxfordshire Record Society/oxrecsoc.org, your order represents an offer to us to purchase a product that is accepted by us when we send e-mail confirmation to you that we have dispatched that product to you (the ‘Despatch Confirmation e-mail’). That acceptance will be complete at the time we send the Despatch Confirmation e-mail to you. Any products on the same order which we have not confirmed in a Despatch Confirmation e-mail to have been dispatched do not form part of that contract.

Privacy

This will tell you about our privacy policy.

Refunds and returns

Should you change your mind about your order, you can return your book within 21 working days of the delivery of your order. This policy is in accordance with the UK Consumer Contracts Regulations. A full refund will be given for the returned items providing they are in their original condition and accompanied by a copy of the delivery note or receipt. Any postage costs incurred when returning your items will be at your own cost.

Overseas customers, please email us to obtain information on how to return items.

After the 21-day period, we will be happy to accept items for return in any of the following cases:

  • The item was found to be damaged or faulty. In which case, we will either replace the item or give you a full refund (including postage costs). Please state which option you prefer.
  • The item was incorrectly supplied. If we have made a mistake in fulfilling your order, a full refund (including postage costs) will be given.

In all cases, the Secretary should be contacted before returning an item and items should be returned in their original packaging.

Items should be returned to us by the most economical method. They remain your property until we have received them.

All returns are accepted at the discretion of the Oxfordshire Record Society/oxrecsoc.org, and refunds will be given in the same tender type as the original payment.

Please allow 14 days (in addition to the delivery time) for the return to be processed.

Please note that our Standard Returns policy does not apply to business customers. Business customers may return 10% of their orders within 60 days, providing the items are in their original condition. Postage costs to send the items to us will be the responsibility of the customer.

Non delivery

In the event that a dispatched item is delayed or assumed lost in transit, we cannot offer to replace or refund until:

  • 10 business days after despatch, if the item was sent via ‘standard’ post within the UK;
  • 5 business days after despatch, if the item was sent via ‘priority’ post within the UK;
  • 15 business days after despatch, if the item was sent via ‘standard’ post to the EU and Europe;
  • 20 business days after despatch if the item was sent via ‘standard’ or ‘priority’ post to North America; or
  • 25 business days after despatch if the item was sent via ‘standard’ or ‘priority’ post to Rest of the World.

The Oxfordshire Record Society/oxrecsoc.org shall have no liability to you unless you let us know within a total of 40 days of the date on which the goods were despatched to you.

If you notify a problem to the Oxfordshire Record Society/oxrecsoc.org under this condition, the Oxfordshire Record Society/oxrecsoc.org’s only obligation will be, at its option, to make good any shortage or non-delivery; to replace or repair any goods that are damaged or defective; or to refund to you the amount paid by you for the goods in question to the original method of payment.

Returns policy for business customers

Our standard returns policy does not apply to those customers who purchase items for business use, resale or on a business account. Instead, the following policy applies:

  • Business customers may return 10% of each order within 60 days, subject to the following conditions:
  • all items must be returned within 60 days of receipt;
  • each item must be in pristine and resaleable condition;
  • returned items must be accompanied by a copy of the delivery note or receipt; and
  • postage costs to send the items to us will be the responsibility of the customer.

We will also be happy to accept items for return in the following cases, providing you inform us of your intention to return within seven working days of receipt:

  • The item was found to be damaged or faulty. We will replace the item. Any postage costs for returning the faulty item and sending out a replacement will be the responsibility of the Oxfordshire Record Society/oxrecsoc.org. We will wait to receive the faulty copy from you before dispatching a new one
  • The item was incorrectly supplied. If we have made a mistake in fulfilling your order, a full refund (including postage costs) will be given for the incorrectly supplied item. We will require you to send the item back to us at our cost.

In all cases, all items should be returned in their original packaging; please email us for a return address.

Items should be returned to us by the most economical method. They remain your property until we have received them.

All returns are accepted at the discretion of the Oxfordshire Record Society or the account manager, and refunds will be given in the same tender type as the original payment.

Please allow 14 days (in addition to the delivery time) for the return to be processed.

Use of site

The Oxfordshire Record Society/oxrecsoc.org reserves the right to refuse service, terminate accounts, and/or cancel transactions in its discretion if the Oxfordshire Record Society believes that customer conduct is in violation or breach of any applicable law or the Oxfordshire Record Society’s Terms and Conditions, or is harmful to the interests of the Oxfordshire Record Society. This does not affect your statutory rights as a consumer. Contracts are established at the time of dispatch.

Are children allowed to use the Oxfordshire Record Society/oxrecsoc.org?

The Oxfordshire Record Society/oxrecsoc.org does not sell products for purchase by children. If you are under 18, you may use the Oxfordshire Record Society/oxrecsoc.org only with the involvement of a parent or guardian.

Links

Certain links in this website will lead to websites not under control of the Oxfordshire Record Society. They are provided solely for your convenience and do not constitute any endorsement of any third-party products or services. The Oxfordshire Record Society accepts no responsibility for any loss or damage you sustain by visiting these websites.

Copyright

The layout, content, design, graphic, photographic, text, multimedia, audio-visual material and other contents of the Oxfordshire Record Society are the property of the Oxfordshire Record Society or has been licensed to the Oxfordshire Record Society and are protected by all applicable national and international trademark, service mark, copyright and other intellectual property laws, rules, regulations, treaties, and conventions. Information, logos, titles, and Internet links accessed, obtained, downloaded or copied by or through the Oxfordshire Record Society services belong to the purveyors of such information and Internet links are subject to all applicable intellectual property laws, rules, regulations, and treaties. You understand and agree that copying or distributing information and other data, in whatever form and without the express written consent of its owner, may constitute infringement of one or more intellectual property laws, conventions, rules, regulations, or treaties.

You understand and agree that copying or distributing information and other data, in whatever form and without the express written consent of its owner, may constitute infringement of one or more intellectual property laws, conventions, rules, regulations, or treaties.

Information

The Oxfordshire Record Society does not represent or warrant that the material comprised on this site is completely accurate or up to date and the Oxfordshire Record Society should have no liability in respect of such material or for any use of any such information by any person. Any information regarding availability is subject to publisher’s stock levels.

Jurisdiction

This website is not directed to any person in any jurisdiction, whether the publication or availability of the website, or the promotions or offers, is prohibited and persons to whom such prohibitions apply must not use the website.

These terms and conditions are guaranteed by and constructed in accordance with English law with English courts having exclusive jurisdiction.